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8px;font-size:11px}.ticket-status-new{color:#7fe0a0;background:#7fe0a01f}.ticket-status-in_progress{color:#e8c877;background:#e8c8771f}.ticket-status-closed{color:#9aa4b2;background:#9aa4b21f}.ticket-unread{color:#1a1408;background:#c69a3f;border-radius:999px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:700;display:inline-flex}.ticket-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:10px;display:flex}.fab{z-index:40;color:#1a1408;cursor:pointer;background:linear-gradient(140deg,#e8c877,#c69a3f);border:0;border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;font-size:22px;font-weight:700;line-height:1;display:flex;position:fixed;bottom:78px;right:16px;box-shadow:0 10px 24px -8px #000c}.fab svg{display:block}.fab-badge{color:#fff;background:#d05b5b;border-radius:999px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:700;display:inline-flex;position:absolute;top:-2px;right:-2px}.fab-veil{z-index:39;background:#00000073;position:fixed;inset:0}.fab-sheet{z-index:41;background:#14161c;border:1px solid #ffffff1a;border-radius:16px;max-width:380px;margin-left:auto;padding:12px;position:fixed;bottom:140px;left:16px;right:16px;box-shadow:0 20px 40px -16px #000000e6}.fab-primary{color:#1a1408;width:100%;font:inherit;cursor:pointer;background:linear-gradient(140deg,#e8c877,#c69a3f);border:0;border-radius:12px;flex-direction:column;align-items:flex-start;gap:3px;padding:12px 14px;font-weight:700;display:flex}.fab-note{opacity:.8;font-size:11px;font-weight:500}.fab-list{max-height:40vh;margin-top:10px;overflow-y:auto}.fab-ticket{width:100%;color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-top:1px solid #ffffff12;justify-content:space-between;align-items:center;gap:10px;padding:10px 4px;display:flex}.fab-ticket-closed{opacity:.5}.fab-ticket-subject{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.wal-section{letter-spacing:.14em;text-transform:uppercase;color:var(--gold);margin:22px 2px 10px;font-size:12px;font-weight:600}.wal-section:first-of-type{margin-top:4px}.wal-row{cursor:pointer;transition:border-color .15s,background .15s}.wal-row:hover{border-color:var(--line-strong);background:#ffffff0d}.wal-badge{border:1px solid var(--line);color:var(--muted);letter-spacing:.02em;background:#ffffff0f;border-radius:999px;margin-top:10px;padding:4px 10px;font-size:11.5px;display:inline-block}.wal-qr-wrap{text-align:center}.wal-qr-frame{background:#fff;border-radius:14px;width:220px;max-width:100%;margin:4px auto 0;padding:14px}.wal-qr-svg{shape-rendering:crispedges;width:100%;height:auto;display:block}.wal-mono{letter-spacing:.04em;word-break:break-word;padding:18px 10px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:20px;font-weight:600;line-height:1.5}.wal-video-wrap{aspect-ratio:3/4;border-radius:var(--r);border:1px solid var(--line);background:#000;width:100%;margin-bottom:14px;position:relative;overflow:hidden}.wal-video{object-fit:cover;width:100%;height:100%;display:block}.wal-scan-frame{pointer-events:none;border:2px solid #e9b949bf;border-radius:18px;position:absolute;inset:14%;box-shadow:0 0 0 999px #00000047}@media (width<=380px){.wal-qr-frame{width:180px;padding:12px}.wal-mono{font-size:17px}}.wal-full{letter-spacing:.02em;color:var(--text);word-break:break-all;-webkit-user-select:all;user-select:all;margin:8px 0 12px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:14.5px;line-height:1.6}.wal-detail-history{margin-top:24px}